At City and Regional Cleaning, we are committed to protecting the privacy of our potential clients. This privacy policy outlines how we collect, use, disclose, and protect the personal information provided to us when requesting a quote for office cleaning services.
1. Information We Collect:
- Contact Information: Name, company name, email address, phone number.
- Business Details: Office address, type of business, cleaning requirements.
- Other Information: Any additional details provided voluntarily.
2. How We Use Your Information:
- Provide Quotes: We use your information to assess your cleaning needs and provide accurate quotes.
- Communication: We may contact you via email or phone regarding your quote request.
- Service Delivery: If you engage our services, we use your information to deliver and manage our cleaning services.
3. Information Sharing:
- Internal Use: Your information is used internally by our team for providing quotes and delivering services.
- Service Providers: We may share your information with trusted service providers who assist us in quoting and delivering cleaning services.
- Legal Compliance: We may disclose your information when required to comply with the law or protect our rights.
4. Data Security:
- We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
5. Retention of Information:
- We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights:
- Access and Correction: You may request access to and correction of your personal information.
- Withdrawal of Consent: You may withdraw your consent for us to use your information at any time.
7. Third-Party Links:
- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
8. Children’s Privacy:
- Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
9. Consent:
- By submitting your information for a quote, you consent to the collection, use, and disclosure of your information as described in this policy.
10. Updates to Privacy Policy:
- We may update this privacy policy from time to time. Any changes will be posted on our website with an updated effective date.
Contact Us: If you have any questions or concerns about our privacy practices or this policy, please contact us at (02) 4908 1404.
By requesting a quote for any cleaning services, you acknowledge that you have read and understood this privacy policy.
Effective Date: 1/1/2024